Needs Assessment and Usability Evaluation

Course Project | January 2020

The following micro-usability test was conducted on my own as part of my Needs Assessment and Usability Evaluation course. I chose to test SoulCycle’s website (soul-cyle.com). Users were asked to perform 3 tasks. I analyzed their behavior and responses throughout the test which led me to come up with 3 recommendations for SoulCycle.